Privacy Policy – X Bajji

Your privacy is our top priority at X Bajji. This Privacy Policy ("Policy") explains how X Bajji collects, stores, uses, and protects your personal information. It applies to our website, mobile app, and all related services.

By using the X Bajji platform, you agree to this Privacy Policy. This policy should be read alongside our Terms & Conditionsas the two documents complement each other.

We believe transparency is the foundation of trust. That's why this Privacy Policy clearly explains — what information we collect, why we collect it, and how you can control it.

X Bajji collects certain necessary information to improve your experience and keep the platform running smoothly. Here is a detailed breakdown:

We only collect information that is genuinely necessary to provide our services. We deliberately avoid collecting any data beyond what is needed.

X Bajji uses your information for the following purposes:

• Account management: For registration, login, KYC verification, and account security.
• Service delivery: For betting, gaming, payment processing, and transaction execution.
• Customer Support: To assist with your questions, complaints, and support needs.
• Security Assurance: To prevent fraud, money laundering, and illegal activities.
• Platform improvement: To analyze user experience and improve service quality.
• Legal Liability: To meet regulatory compliance requirements.
• Relevant communications: To send important updates, bonus offers, and promotional information (with your consent).

X Bajji never sells your personal data to third parties. However, information may be shared in the following limited circumstances:

• Payment Provider: Only the minimum necessary data is shared with payment gateways, including bKash, Nagad, and Rocket.
• KYC Partner: Licensed third-party services are used for identity verification.
• Legal Obligation: X Bajji may be required to disclose information in response to a court order, regulatory request, or demand from a law enforcement agency.
• Technical service providers: Data is shared with server hosting, analytics, and cybersecurity partners under strict confidentiality agreements.
• Business Transfer: In the event of a company merger or acquisition, data may be transferred, but the new entity will be required to honor this same Privacy Policy.

X Bajji uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.

Types of cookies we use:

• Essential cookies: Essential for maintaining login sessions and core platform functionality. These cannot be disabled.
• Functional Cookies: To remember your preferences such as language settings, theme, and more.
• Analytics cookies: To understand how users interact with the platform. This data is fully anonymized.
• Security cookies: Helps prevent fraud and unauthorized access.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may limit the functionality of the platform.

X Bajji follows the highest industry standards to protect your personal data. The key pillars of our security framework are:

• SSL/TLS Encryption: All data transfers on the platform are secured with 256-bit SSL encryption.
• Data Encryption: Sensitive data is stored on our servers in encrypted form.
• Firewall protection: Advanced firewalls and intrusion detection systems are kept active at all times.
• Two-Factor Authentication: Two-Factor Authentication (2FA) adds an extra layer of security to your account.
• Regular Security Audits: Regular security audits are conducted by third-party experts.
• Staff training: All our staff undergo rigorous data protection training.

Please be aware that no method of transmitting data over the internet is entirely risk-free. We take every precaution, but no system can guarantee 100% security. Keep your password confidential and contact us immediately if you notice any suspicious activity.

X Bajji retains data only for as long as necessary to fulfill the purposes for which it was collected. Retention periods by data type are as follows:

• Account information: For the duration your account is active and up to 5 years after closure, as required by law.
• Financial Transaction Records: A minimum of 5 years, in accordance with anti-money laundering laws.
• Customer Support Contact: 2 years after the issue is resolved.
• Log Files & Device Information: Up to 1 year.
• Marketing communications data: Deleted within 30 days of unsubscribing.

Once the designated retention period ends, data is securely deleted or anonymized so that individuals can no longer be identified.

You have the following rights regarding your personal data on the X Bajji platform:

To exercise any of these rights, email us at support@xbajji.click. We will respond to your request within 30 business days.

X Bajji is an adults-only platform. We do not knowingly collect any information from individuals under the age of 18.

KYC verification ensures that only adults can access the platform. If a minor attempts to open an account, it will be immediately closed and all associated data will be deleted.

X Bajji reserves the right to update this Privacy Policy from time to time. When significant changes are made, we will:

• Update the "Last Updated" date at the top of this page.
• We will notify you of any changes at your registered email address.
• Display a notification on the platform.

Continued use of the platform after any changes are made will be considered acceptance of the updated policy. We recommend visiting this page regularly.

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us:

• Email: support@xbajji.click
• Live Chat: Click the chat icon at the bottom right of the platform.
• Support Hours: 7 days a week, 24 hours a day.

Our data protection team is always ready to answer any privacy-related questions you have in Bangla.